Delivery Policy

Fast & Reliable Delivery You Can Count On

We aim to get your order to you quickly and safely. Once you’ve placed an order with Stellmann, we’ll start preparing your items for dispatch.

Delivery Timeframes

While we aim to meet all stated delivery timelines, please note these are estimates only and may vary due to external factors like courier delays, weather, or stock availability.

We’ll keep you updated along the way, but if there’s ever a delay, rest assured we’ll do everything possible to get your order to you quickly.

Delivery Requirements

Please make sure the delivery address you provide is accurate and accessible. If the delivery site is hard to reach or unsafe, extra fees may apply.

If you’re unavailable to receive your delivery, additional storage or re-delivery charges may be incurred.

What To Do When Your Order Arrives

Please check your order as soon as it arrives. If anything is missing or damaged, let us know within 3 business days by emailing us at info@stellmann.com.au with photos and your order number.